No returns accepted without authorization from a Sisters of Nature team representative. Unauthorized returns will be refused. Claims for defects or shortages must be made in writing within 7 days of receipt of goods. Defective items reported within 7 days of receipt will be replaced or credited to future orders upon the receipt of the returned merchandise. Returns for reasons other than defect will not be accepted once order is paid.
If you would like to cancel your order, it must be cancelled in writing within 3 business days from the order date. No cancellations will be processed after this date. No cancellations will be accepted on orders once production has begun.